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GDPR Compliance

Datagaps GDPR FAQ

GDPR Compliance
Terms of Service
Privacy Policy

GDPR Compliance

Datagaps is committed to complying with the General Data Protection Regulation (GDPR). We offer a range of features, corporate protocols, and legal documents to help our users and clients adhere to GDPR requirements. Detailed policy can be accessed here. Here are some frequently asked questions. 

1. What data do we collect?

Datagaps collects information that is voluntarily provided by our users who wish to connect with us through the “Request a Demo” page

2. What is DataGaps' privacy policy?

Our privacy policy, which provides comprehensive details on our GDPR compliance, can be accessed here. 

3. Who is responsible for employee data?

Customers of Datagaps who use our services to store employee or candidate information own this data. It is the customer’s responsibility to update or delete this information. Datagaps provides necessary support through our customer service and product features to assist with these tasks. 

4. For how long is the data stored?

Data storage duration depends on the terms of the customer’s contract. By default, we retain data until it is explicitly removed. We offer options for periodic data removal and support data deletion requests via contact@datagaps.com, including an additional grace period if needed.  

5. Who has access to the data?

Access to data is restricted to authorized customer representatives who use Datagaps services to manage and maintain employee data. 

6. Who can delete employee information?

The responsibility for deleting employee information lies with the customer (employer). Datagaps supports customers in managing these tasks but the actual deletion process is executed by the customer. 

7. Can the deleted data be reinstated?

Once data is deleted, it is permanently removed and cannot be reinstated. An exit action retains employee information until actual deletion is completed. 

8. Can I delete, edit, view, or access my personal information?

As a service provider, DataGaps manages data provided by the customer (your employer). Ownership and control of personal data lie with the customer. To request the deletion, updating, or viewing of your data, please contact your employer directly. 

For more detailed information, please refer to our terms of service.  

Awards & Recognition

patented technology

US Patent US 201220290527- Data extraction & testing methods ELV Architecture

Big data campiness award datagaps

Top 100 Most Promising Big Data Companies CIO Review Special Edition

informatica seal - datagaps

Datagaps ETL Validator Earned informatica’s
Seal of approval

SOC 2 cerificate

Globally recognized auditing for security integrity, confidentiality and privacy standards

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